I applied online. The process took 2 weeks. I interviewed at FedEx Office (Houston, TX) in Oct 2015
Interview
Multi stage process. The first was at the center I applied to. Then, I went to the largest store to meet with the hiring personnel. And then a 3rd interview with the district manager
Interview questions [1]
Question 1
If I would have a problem turning away a customer and how I would go about doing it
I applied through an employee referral. The process took 4 weeks. I interviewed at FedEx Office (Atlanta, GA) in Dec 2015
Interview
A current employee gave my resume to the manager. I followed up to get the interview. Finally interviewed with the manager one on one. It lasted about an hour. It was more about being a good personality fit the manager. The training process was garbage. As jobs go, it's ok
Question based packet recruiter or interviewer(s) will ask questions from. Be specific by answering with real stories not hypothetical answers. Sometimes you will have multiple hiring managers to interview you OR you may interview with several candidates at one time (Panel Interviews). You may be asked to sell a retail item to the panel during the face to face.
Interview questions [1]
Question 1
Tell me about a time you had to alert someone of a mistake you made. What made you tell them? What was there response?