I applied online. I interviewed at FedEx Office (Columbus, OH) in Jul 2017
Interview
The process was fairly quick and never left you uncertain. The employers were always quick to return calls. They sent you e-mail updates so you knew what part of the process you were in. Had to take and schedule my own drug test.
Interview questions [1]
Question 1
Was there a time you knew you couldn't reach a deadline? And what did you do?
very easy and very self explanatory, they needed someone asap. Drug screening took a while. they wanted someone who deals well with public, and i had some customer service experience in retail
I applied online. I interviewed at FedEx Office (Austin, TX) in Feb 2014
Interview
Interviewed first with the Center Manager which was very laid back and easy. Then he had me interview with the District Manager several days later. Make sure you bring a hard copy of a resume on nice paper (As a center consultant you will be helping customers make their resumes look more professional. It helps to show that you care enough to take the time and money to print it on nice paper). I got the CJO the next day.
Interview questions [1]
Question 1
Tell us about a time that you had to deal with a difficult customer and how did you resolve the situation?