I applied online. The process took 7 weeks. I interviewed at FedEx (Miami, FL) in May 2011
Interview
There were a series of 3 interviews.
First: Met with the store manager, had a brief discussion, asked me how I dealt with customers before, with difficult coworkers, etc, and also what my long term goals were.
Second: Met with the store manager again, and the GM. This interview was a little more engaging. Delved deeper into work related questions.
Third: This interview was with the regional manager, and was pretty tough. She asked me to sell her a Blackberry.
They get to know you in the interview with some general conversations, but the core of the interview is a series of behavioral questions. You need to be specific about a particular situation or time & give examples in your answer. Just clearly explain the challenge, what needed to be done to resolve it, the action you took & then the final result of those actions. Be real specific on that last part.
Interview questions [1]
Question 1
Tell me about a time you resolved an issue with a challenging customer?
Behaviour question like how do you face angry customers? And also why you are interested in this role? Do you have any safety indecent happened with ur coworker explain? What is ur salary expectation?
I applied through a recruiter. I interviewed at FedEx (Estambul) in Nov 2025
Interview
It was a fast and average process. Mostly basic interview questions asked and also the interviewer was really nice. There were 2 interviews and also a phone call. The last interview with the manager.
Interview questions [1]
Question 1
Can you tell me about yourself? What motivates you? How do you solve problems at work?