Very situational based. Asked for real life example and wanted to know things in detail. If you haven’t actually done it, it’s going to be hard to kind of make up. But nothing too crazy if you have worked in customer service and have experience.
Interview questions [1]
Question 1
Describe a time you had an irate customer and how did you deal with it.
I interviewed at Enterprise Mobility (Atlanta, GA)
Interview
Good interview the lady was very nice and asked some basic questions first and once we connected and talked more she began testing my mind a little bit more. overall a great experience.
I applied through a recruiter. I interviewed at Enterprise Mobility
Interview
I had three round of interviews the first and last weren’t that bad, but my second interview with the district manager, I sweat so much. It was really intense. They want competitive people, so most everyone is an athlete. The job itself is long hours, and highly tracked activy and sales.
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
1st initial screening call
2nd interview is with Branch Manager and Area Manager - mostly assessing fit and experience
3rd interview is with senior leadership who assess long term fit and commitment.