Elsevier Editorial Assistant interview questions

Met with two interviewers, one was another Editorial Assistant (found it strange I was being interviewed by a potential peer) and the Operations Manager. Interview lasted about 30-40 minutes and they asked fairly specific situational questions which I'd never come across and found quite difficult. They also specifically asked the names of some of the journals they published. They then gave me a task to write an email response to an angry author who was threatening to withdraw his manuscript. I had five minutes to complete the task before they came back in and took it away whether it was finished or not.