Discover Customer Service Representative interview questions

The process began with an email asking when a phone interview could be set up. Then, the phone interview consisted of details about the schedule and the position and "Why do you want to work for Discover Card." At the end of the phone conversation I was asked for a 1:1 interview. That interview consisted of an activity of nine cards consisting of good personality characteristics and you had to rate yourself into 3 categories: Best, Middle, Needs improvement. Then, I was asked why I placed certain cards in certain spots. Next I had to pick a magazine I would read and one I wouldn't out of a selection on her IPad, and explain why. After that I was offered a second interview, and again had the position explained to me. Then was told I would hear back in a few days (currently waiting on the answer)

Behavioral questions.