I applied online. I interviewed at Concentrix (Portugal)
Interview
The interview was very nice, typical interview question, after they schedule a RolePlay call, where someone pretend to be a customer and you need to solve it. After that, I received an offer.
Interview questions [1]
Question 1
Describe a difficult situation with a customer and how did you solved it
The interview process was a serious of virtual questions you have to record yourself answering. Upon answering the questions they send an email with an assessment, typing test and speed test that must be completed in a certain time frame.
Interview questions [1]
Question 1
What is the difference between hard wired connection and wifi?
I interviewed at Concentrix (Belfast, Irlanda del Norte)
Interview
Telephone call with manager accepted afterwards told start date is right away . Joined 2 weeks later easy onboarding and training is good I enjoyed it a lot. Learnt a lot about the company
2 interviews with the same person. The interviewer was nice, she will make you feel comfortable and not nervous. The process took only for a day. And then was scheduled for a training