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      Concentrix

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      Related searches: Concentrix reviews | Concentrix jobs | Concentrix salaries | Concentrix benefits
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      Customer Service Agent Interview

      Jun 14, 2016
      Anonymous Interview Candidate
      Belfast City Centre, Northern Ireland
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Concentrix (Belfast City Centre, Northern Ireland) in May 2016

      Interview

      Three stage process over the course of a month. Online assessments and face to face interview including questions and role play. I thought all assessments went well, however, I didn't receive an offer at the end. The process took a great deal of time and I felt I was being reassured that I was doing well at each stage so at the end I was left a little confused. I emailed to ask where I went wrong and received no reply. Rather dissappointing for a company that prides itself on friendly and helpful customer service.

      Interview questions [1]

      Question 1

      Describe a time you provided excellent customer service.
      Answer question

      Other Customer Service Agent Interview Reviews for Concentrix

      Customer Service Agent Interview

      Jan 26, 2026
      Anonymous Interview Candidate
      Southfield, MI
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Southfield, MI)

      Interview

      Attended 3 Interviews . The interviewers were very kind , they asked questions that were easy to relate with and were patient with me . They provided feedback of the interview

      Interview questions [1]

      Question 1

      What do you bring to the team
      Answer question

      Customer Service Agent Interview

      Dec 10, 2025
      Anonymous Interview Candidate
      Bogotá, Cundinamarca
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Concentrix (Bogotá, Cundinamarca)

      Interview

      Fue grupal, preguntan sobre tus experiencias y te explican la oferta laboral, los términos, salarios y si estás de acuerdo, después hacen algunas preguntas en inglés, que van variando según tu perfil o la información que hayas dado

      Interview questions [1]

      Question 1

      Experiencias anteriores, cuantame de ti etc
      Answer question

      Customer Service Agent Interview

      Dec 4, 2025
      Anonymous employee
      Yogyakarta, Yogyakarta
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Concentrix (Yogyakarta, Yogyakarta)

      Interview

      “Nice, good, and smooth overall. They contacted me quickly and handled the entire interview process efficiently through an online call. The communication was clear, the steps were fast, and I ended up getting hired almost immediately after the interview.”

      Interview questions [1]

      Question 1

      How you handle customer inquires or problems?
      Answer question

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