The process was very fast and also easy. They emailed me the same night I did my application. I was hired 3 days later after doing a hardware check and typing test. Started training 2 weeks later.
Initial interview with HR for initial language skills and experience
Language test to determine listening and understanding as well as fast thinking
Interview with hiring manager
Prospect of long term employment
Schedule availability
It was very easy, just a phone interview and some assessments. Don't worry much about the interview, you will do it and they are always looking to hire. That's what I could say about it.
Interview questions [1]
Question 1
Are you available full-time?
Any experience working in the customer service field?