it was for a seasonal sales position and it was in a group setting where two managers would explain to us what they're looking for and the requirements that coach expects (sales goals, customer service, etc)
then they would give us scenarios, eg it's just you on the floor and there is a couple looking at a handbag, another customer just walked in and the phone is ringing..what do you do
they also put you on the spot and ask you to demonstrate for them, role play and pretend you are the sales associate and they are the customer--to see how you'd sell to them