Cisco CSAP Associate Sales Representative interview questions

Interview online, several questions asked for the CSAP program. Interview had on demand questions which you had to record by filming yourself. It was a fun experience and interesting to do.

The interview consists of 3 parts spanning a 3ish month process: 1. Video Interview Submission - Create a 2-minute video based on the prompt. My prompt essentially asked how my experience could contribute to a successful career in Sales at Cisco. This is a weed-out round as the CSAP program receives 20,000+ applications per year. Be creative, show your personality, and tell a story throughout. You only have 2 minutes to differentiate yourself from 20,000 others, so use it wisely. 2. Behavioral Interview over Webex - This is a 30 minute behavioral interview with a Cisco Account Manager. There is nothing technical in this interview, but make sure you know how to articulate your story/experience, your interest in Cisco specifically, and your interest in Sales specifically. Those are the main things the hiring staff is looking for in this round. 3. Assessment Center (In-Person) - This is an all-day interview in Cisco's RTP campus in North Carolina. If you're selected for this round and from out-of-town, Cisco will pay for your flight and hotel for the trip. The Assessment Center consists of 4 parts: 1. Technical Quiz (10 Questions) - This portion is a straightforward multiple choice quiz on networking basics, and you are given material to study from before the interview. 2. Behavioral Interview (30 Minutes) - This is another behavioral interview with a panel consisting of some combination of Cisco Account Manager(s) and CSAP Program Manager(s). 3. Presentation (10 Minutes + 5 Minutes of Q&A) - This is a presentation based on a prompt provided before the assessment center. Do your research on Cisco products beforehand and create a compelling, creative presentation that directly answers the prompt. My prompt asked me to explain how Cisco can revolutionize the university education experience. 4. Role Play (20 Minutes + 10 Minutes of Feedback) - This is a "discovery meeting" role play where you are expected to ask the right questions to uncover a customer's needs and preview some potential solutions so you can garner interest and schedule a follow-up meeting where you and your Sales Engineer would explain the solution at a deeper level. Make sure to open the meeting by building rapport, ask questions surrounding their problems and desired business outcomes, and close the meeting by scheduling a follow-up. Do not spend too much time or go too in-depth with products and solutions.