Chubb interview questions

A current employee submitted my resume. It took some time to hear anything but I was patient knowing the process could take time. A month or so later I received an email from a recruiter for a phone interview. The recruiter went through my resume and asked typical interview questions. A week later I received an email from HR for a panel interview. I was asked the same questions as the phone interview. I received a call the same day for a second panel interview but I had to schedule it for the next day or two. It was a bit of a challenge with my current job but I made it happen. The interview went well and I was told I would hear back soon as they were filling the position in a week or two. Unfortunately, I never heard anything about the position; even after a follow up email. While I was disappointed that I did not receive an offer, I was more disappointed with the lack of communication at the end of the interview process. A simple reply to my follow up would have made the interview process a positive experience.