I applied through a recruiter. The process took 1+ week. I interviewed at Capital One (Richmond, VA) in Apr 2011
Interview
Got an email from the recrutier asking me to take their online assessment. Passed the online assessment then was scheduled for a phone interview with a director in data analysis department. He asked about my background, how comfortable I was to work with large database, and asked me to describe a project I had been working on. Got an onsite notice 3 days after the phone interview. The onsite started with a behavioral question and job fitting session, during which 3 questions were asked and different functional areas in the data analysis department were described and I was asked to pick one that I was most interested in. Then a case study, another behavioral question session and another case study. Had lunch at 12pm and was sent to the airport after a brief tour of the campus. The behavioral questions were standard questions like "describe how you learned sth new" and "describe how you set up a goal and achieve it". The case studies were about credit card profit and loss insurance. They were straightforward as long as you are clear on how to match numbers with cost and revenue. Overall it was an interesting experience.
Interview questions [1]
Question 1
case study: credit card insurance profit per customer
cost of mailing $0.5, response rate 1%, average balance per month $1000,
insurance charges 1% of average balance monthly, customer claim rate 5%
(once insured customer files a claim, the balance will be wiped and C1
lose $1000).
Question: profit per customer, graph claim rate vs response rate, graph profit vs response rate and find the response rate for maximum profit (r=1%)
The process took 2 months. I interviewed at Capital One (Plano, TX) in Apr 2011
Interview
Applied online, took an online IQ/EQ test and passed, then had a phone "mini" case interview. Did well on that, so got invited to an interview day at the Plano campus. This consisted of a behavioral interview and 2 case interviews. Did very well on one of the cases, but not so well on the second case. Everyone was very nice and not pressuring. Found out 1 business day later that I did not make the cut. Seems like a really great company to work for.
I applied online. The process took 4 weeks. I interviewed at Capital One (Plano, TX) in May 2010
Interview
Applied on their website and got an email from a recruiter within 2-3 days to do online assessments. the first assessment was a personality test to see if you will fit with the culture. The second consisted of a verbal and a math test.
After passing these, they arranged for me to do a phone interview with a manager in the group I was applying to. That went well and I was invited to a round of in-person interviews.
The in-person interviews consisted of 1 Behavioral and 2 Case interviews along with another assessment test.
It has been 2 months to my interviews and no response yet. I can understand if they are not interested in hiring me but after so many interviews they at least owe me a courtesy email/call to let me know that I have been rejected.
I have interviewed with many prestigious and large firms but nobody else has been this dis-courteous.
Interview questions [1]
Question 1
The case interview consisted of choosing between a direct-mail or telephone marketing. You are supposed to ask questions to let them give you some numbers and then compare them to see which one would be more effective.