I applied online. I interviewed at Capital One (Glen Allen, VA)
Interview
Interview is behavioral based. All questions typical start with an " Tell me about a time in which you..." Phone screen with the recruiter in the beginning and then you schedule your in person interview with the hiring manager
Interview questions [1]
Question 1
Describe a time in which you had to provide customer service to an irate customer?
I applied online. The process took 2 days. I interviewed at Capital One in Jan 2017
Interview
I applied for Capital One online and got a call from a recruiter within 48 hours. The recruiter asked me why I wanted to work at Capital One and why it interested me, the whole phone call took less then five minutes and I was scheduled for an interview the next coming week. The interview was done in two parts a behavioral interview and a job match interview, the recruiter let me know of this ahead of time. My behavioral interview was held first (it was the part I was most worried about) and I was asked a good 15 "Name a time when Questions...." After the questions where complete I was asked if I had any questions and I asked a few. I am normally nervous during interviews but my interviewer was very nice and casual and made me feel very comfortable. The next half of the interview was with a different interviewer and he was quiet personable as well, he asked me several more questions mostly having me elaborate on specific duties within my past experience and once again I was asked if I had more questions. I was told the interview went well before I left. I heard back from them two days latter.
Interview questions [1]
Question 1
Name a time you didnt know what was going on at work?
Name a time you had to work within a group and what do you think made it successful
Name a time a customer was unhappy?
Lots of questions about group work and dealing with customers in different situations.
I applied online. The process took 2 months. I interviewed at Capital One (Dover, DE) in Sep 2014
Interview
Starts out with a video recorded interview. Your answers are recorded and you also get to type responses. Next you have pre screening call interview, Last, another phone interview with a hiring manager
Interview questions [1]
Question 1
Questions about how you feel working from home pros and cons. Questions about exact stories or times were you went above and beyond to assist customers