Capital One Customer Service Associate interview questions

Applied online, answered assessment test sent via email, had phone interview after a couple of days and scheduled for face-to-face interview in 3 days. When I came in for an interview I checked in with the front desk and waited for about 5-10 mins for the interviewer. Interview was consist of Behavioral Interview with the Manager and skills test with the HR. The behavioral interview went just fine, everything was based on the event that happened in my previous jobs, they were testing to see how you deal with the particular situation. You don't only have to answer in one or two sentences, because there's always a follow up question in each and every detail of your answers. The whole process took an hour. Everything went well however there's a little bit of toughness in the behavioral interview. You just have to be yourself and answer with confidence. Don't let the tough questions stress you. The manager was great and I definitely felt comfortable on my interview. Don't forget to ASK QUESTIONS...

applied online, phone interview, scheduled inperson interview..but could not attend as I did not have acar and it was not accessible via public transportation