CIBC Personal Banking Representative interview questions

The interview was a 2 step process. Initially meeting with Area Manager then a panel style with District Manager. Fairly straight forward, the questions asked were mostly behavioural to see a good fit and to assess communication and sales skills.

I applied online and a couple days later, I received an email to set up a phone interview. The interview was pretty simple. I was asked what do I know about this position and other phone interview questions like tell me about your self. I moved on to the next interview which was with a hiring manager. The interview with the hiring manager was about 1 hr and also consisted of a sales role play.. the key to the role play is to pay attention to the customer needs and ask questions!!