CIBC interview questions

1. Introduce yourself 2 are you a team leader or a team memeber? 3 list three important skills that you can bring to this position. 4 what's your understanding of CSR 5 give a time when you made a mistatke 6 give a example of how you turned a negative customer service into a postive one

I have waited for a long time before I actually contacted for the opportunity I applied.