I applied in-person. The process took 1+ week. I interviewed at CIBC (Toronto, ON) in Mar 2011
Interview
Applied for IR as CSR when I saw the job posting e-mailed to the entire contact centre. Already knew who they were going to hire from CSR experience. Easy IR questions.
Interview questions [1]
Question 1
If you are a good CSR and you have your courses you are a lock to be full time. High turnover due to entry level job.
I applied online. The process took 1+ week. I interviewed at CIBC (Toronto, ON) in Feb 2014
Interview
I was applying online from their corporate website, 4-5 business days after I got a telephone interview(they ask you to call them).
In the very first beginning, they confirmed with you about your availability to work, if you can legally work in Canada, if you are willing to give them your SIN number, etc. Questions are quite standard, include: Why would you like to work for CIBC, did you work in a call centre environment before, any customer service before, etc.
HR recruiter was very kind and easy to talk to. Can't think of a downside.
Top companies for "Compensation and Benefits" near you