I applied online. The process took 2 weeks. I interviewed at CIBC (Toronto, ON) in May 2013
Interview
Applied online and got invited for an interview about two weeks later. The interview lasts about 30 mins. Basic questions.no surprises. Self intro.Experience with retail and customer service. what do you know about us. why do you want to work for us. etc. Also discuss the salary a little bit.
I applied online. The process took 5 days. I interviewed at CIBC (Calgary, AB) in May 2015
Interview
So far I have been only through the telephone interview. HR was very easygoing and polite. At first she asked some questions about my availability for work and training, then told me about the job itself. Then she asked some questions based on my resume (where and when I had worked) and found out some details about my previous job responsibilities. There also came a number of behavioral questions. The interview lasted for 25 minutes.
Interview questions [1]
Question 1
- what CS is about, the responsibilities of CSR;
- how you learnt about this position;
- why you want to work for CIBC;
- the last time you went out and beyond to help a customer;
- a time you made a mistake and the outcome;
- a time you had to announce unpleasant news to a customer;
- if you happened to work on several projects at a time;
I applied online and after 2 weeks later I got phone call from HR, book appointment to have an phone interview. and 2 weeks later is face to face interview with manager.