Online Interview. 1 on 1 interview and supportive enviornment. Prepare for commom interview questions. Be knowledgeable with common bank knowledges. Prepare to be asked what are your future goals. The interview process is about 30 minute, but it can vary or end more soon.
I applied online. I interviewed at CIBC (Etobicoke, ON) in Nov 2023
Interview
The interview process was smooth. The HR screening was scheduled within 2 days and the face-to-face interview was also scheduled the next week. But after the interview their response came after 2 weeks, informing they selected a stronger candidate
Interview questions [1]
Question 1
They asked about my previous role, then asked me if I have handled a difficult customer, how I handled the biggest customer in my portfolio and a few other questions
I applied in-person. The process took 1 week. I interviewed at CIBC (Sherwood Park, AB)
Interview
I was promoted from a teller, based on sales performances and work attitude. Formal interview was very simple asked behaviour interview questions, and used mock interview scenario to test your customer service abilities.
Interview questions [1]
Question 1
how would you approach a angry call from a customer?