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      Contact Center Agent Interview

      Feb 27, 2025
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CIBC (Mississauga, ON) in Jan 2025

      Interview

      The interview process was very easy and basic. Tell me about yourself and behavioural questions. 2 interviews . One with HR/ talent acquisition and other with two persons HR and the department lead

      Interview questions [1]

      Question 1

      Tell me about a time you managed difficult client
      Answer question

      Other Contact Center Agent Interview Reviews for CIBC

      Contact Center Agent Interview

      Jun 26, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at CIBC

      Interview

      It was just ok, simple questions asked. A scenario asked for the interviewee to respond to based on their own experience. It was conversational and quick. Also had an internet speed test done .

      Interview questions [1]

      Question 1

      Past work experience mainly, and ability to relate to people
      Answer question

      Contact Center Agent Interview

      Sep 15, 2021
      Anonymous Interview Candidate
      Vancouver, BC
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at CIBC (Vancouver, BC) in Aug 2021

      Interview

      They were friendly and nice. they just explained the duties and went over my resume and previous jobs that I had worked. They were friendly and nice. they just explained the duties and went over my resume and previous jobs that I had worked

      Interview questions [1]

      Question 1

      They were friendly and nice. they just explained the duties and went over my resume and previous jobs that I had worked
      Answer question

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