I applied in-person. I interviewed at CIBC (Edmonton, AB) in Dec 2015
Interview
I applied on line many times and finally i got a sudden call interview for almost half an hour and one week after they asked me for in person interview. It was not so warm. But it was standard questions
Interview questions [1]
Question 1
My previous job, why did you leave, your weakness, your studying
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc
