I applied online. The process took 2 weeks. I interviewed at CIBC (Toronto, ON) in Dec 2018
Interview
The interviewer was very friendly and down to earth. Asked some basic behaviorally questions. You will go on a computer and pretend you are taking a call from a client while you have CIBC's web page open. Based on the banking services CIBC is currently offering. You will try to find a banking service that will help the client.
Interview questions [1]
Question 1
A made up client's spending description will given and you have to determine which type of CIBC banking services would be good for that client. Usually there is a list of clients and a list of banking services. You would have to match each client with the right banking service.
Also, the interviewer will be play the role of a client calling you and you will tested on how you communicate with the client.
I applied online. The process took 4 weeks. I interviewed at CIBC (Victoria, BC) in Jun 2018
Interview
Applied online, got phone interview, and then personal interview. The personal interview was easy. Make sure you ask a lot of questions about the role, because from what I heard, it was totally different role compare to the job postings.