I applied online. I interviewed at CIBC in Jan 2022
Interview
The part-time positions listed are just for advertisement and create hype in the market for their presence but no callback or review comes from such job postings. Such practices must not be done and should encourage entry-level opportunities for students to grow and develop.
Interview questions [1]
Question 1
Questions are in their application about once experiences
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc