I applied in-person. The process took 4 weeks. I interviewed at CIBC (Edmonton, AB) in Jan 2020
Interview
Drop resume 3days after got an interview on Wednesday
Told me give call end of that week
No call. send an email they told me I'm next level of processing. Next week no call again. Email them again they told me I'm being considered. Will give me a call end of that week again. No call again 3weeks already I email them they say still same thing being considered. They don't know when do I get the hiring process
I think I didn't get hired. don't like the processing they told me I'm next level of the job processing and no email or no call
Been more then a month. Gave up their job.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Interview questions [1]
Question 1
How would you approach on specific customer problem etc