I applied in-person. I interviewed at CIBC (Vancouver, BC) in Jan 2023
Interview
was an easy interview process. Asked some questions about my customer service experience, handling situations under pressure, and ability to be on the phone/computer for long hours. Got back to me within 5 days.
Interview questions [1]
Question 1
Are you able to sit at a computer for long periods of time and keep concentration?
The interview process is a simple two step process. The first round with the HR and the second round with the manager. Both of them online. With each step the response was quick.
2 rounds including basic questions, behavioral and role play as well to check communication and confidence. Overall, the questions were related to job and also relating to loan and accounting.
I applied online. The process took 2 weeks. I interviewed at CIBC (Toronto, ON) in Feb 2024
Interview
Short interview with HR and general questions on tell me something about yourself.
How would you handle a difficult customer?
Why do you want to work for CIBC?
30 minute interview where they explain what to expect and the salary.