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      Customer Support Interview

      Oct 21, 2025
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at CIBC (Toronto, ON) in Nov 2024

      Interview

      The interview was conducted in a single meeting with the hiring manager. It was casual and conversational, focusing on my communication skills, customer experience, and how I handle challenging situations.

      Interview questions [1]

      Question 1

      ow do you handle a situation when a customer is upset or frustrated?
      1 Answer

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