CIBC Customer Service Representative CSR interview questions

Received an initial phone call to set up a phone interview an hour after applying. The phone interview was pretty straight forward in terms of what was discussed and asked by the interviewer. I was told I would be contacted for a face to face but actually received an e-mail stating I was no longer applicable for the position. As someone with my mutual funds license, a degree and diploma in finance I am shocked that I was not even given a face to face. Since a young age I've wanted to work with CIBC but I will never and I mean never apply to a position here again.