CIBC Customer Service Representative CSR interview questions

First Round by HR- Basic Introduction and Experience. Second Round again by HR- This time Behavioral and situation based questions. Third round by Team Leader- Background, skill check, behavioural, situational and other.

nice interviewer, easy questions, about 1h. asking why CIBC;introduce yourself;describle a situation which shows team work; describle how you deal with unexpected situations and some unfriendly customers; if your best friend and co-worker did something hurt the benefits of company, what you gonna do