CIBC Customer Service Representative interview questions

Applied and was given a brief phone interviewing a week afterwards. Questions were all behavioral questions dealing with customer service. A week after that, an in person interview followed and it was equally simple. Asked about my past work experience and then just a few behavioral questions regarding teamwork. The interview process overall was more on the casual side, not much preparation is needed.

Had 2 interviews. One quick pre screen and one long actual interview.