Best Buy Computer Sales Associate interview questions

First, there is a phone interview asking you to describe yourself and why you chose to apply at Best Buy. After that, you go for an in-person interview with a department manager (mine was the mobile manager). The questions I remember her asking were: "Describe a time where you had to deal with a difficult customer", "What made you choose BBY over its competitors?". After this interview if they like you, then they will call and schedule a follow-up interview with the GM. At this point, I knew I got the job because she asked about my availability and ability to work holidays, etc.

Reviewed my knowledge of products, as well as asked about past and current work history. And assessed my goals. They told me about the company and expectations and told me about a lot of opportunity to grow with the company. They also asked about why i would be good in that position.