I applied online. The process took 2 weeks. I interviewed at Best Buy (Tampa, FL) in May 2015
Interview
I applied online on May 8th, on the 12th I received a call to setup an interview on the 14th.
First Interview was with the Assistant Store Manager. I waited in the Home Theater and Surround Sound for him as I arrived early. Act casual and small talk on the way to the room for the interview. "Busy today?" or just something to start building a social rapport right of the bat. We sat down in the front office and we finished the conversation we were having on the way to the room. He then asked about my previous experience and fortunately he was an Ex-IT Industry so me being someone who knew a lot of about computers and who builds them I was able to start up a conversation about them. I let him ask the standard background experience questions and after a few I then asked him "Whats it like back there in computers this time of year(Economical Climate is seasonal based where I live). When I told him I was ex-technical support and when he mentioned He was IT also I asked him about what he did before best buy also! The in between small talk shows you can star and hold a conversation! This is important! He said that most people come in here that just answer the questions with a bunch of awkward silence in between the interview. Availability is something he also said would push me on to the next interview. In retail at Best But Open or Nights and Weekend availability will get you that second interview! Show you are charismatic and friendly! After everything was done he said "We'll be in touch over the next couple of days".
3 or 4 days later I received a call to schedule my 3rd interview with the Store Manager on the 19th.
Same process as before come in and wait. Small talk on the way to the backroom for an interview. Engaging conversation as before. Ask them about the company and the atmosphere before they ask you! Show you are interested in working there! We spent a good 45 minutes talking about something totally unrelated about computers. But when we got back to the essential interview he told me that "We would probably extend you a job offer, and I'll talk it over with the other store manager to see if we think you'll be a good fit." He then asked about salary expectations and other things.
On May 21st I received my Job Offer Email and began my first day on the 24th!
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer and how did you resolve his issue? What was the result?
I applied online. The process took 1 day. I interviewed at Best Buy (Calabasas, CA) in Jun 2015
Interview
I applied for a few positions at different Best Buys, im 19 years old and have had a few jobs before but this is a job i've wanted for a long time. i had a different interview at another location that was farther and i got the job as a Mobile Sales associate but i had my eye on my local best buy, i get a call directly from the GM asking for me to come in the next day. i come to the interview wearing a nice dress shirt and pants with a pair of Louboutins ( lol i know but they are nice) there was a fellow next to me waiting for an interview and he was just dressed as an average joe (what???) for some reason his interview lasted 5 minutes. I go in with the GM and she was very nice, let me sit in the nice chair as she sat in a regular plastic one. i share a little bit of my background with her as she does as well. i had originally applied for a inventory specialist but i asked about doing some type of electronic sales because thats my specialty, i know everything tech! the interview was lasting a good 15-20 minutes and i was thinking in my head that i did pretty good but i probably wouldn't be getting the job based on her questions. She just offers me a position in Computer Sales and i immediately accept! i start this Wednesday and im super excited! Cheers!
Interview questions [3]
Question 1
Theft, they will ask about theft and how you should handle it.
I applied online. The process took 2 weeks. I interviewed at Best Buy (Cleveland, OH) in Sep 2014
Interview
1) Phone Interview with the Back Office Leader
2) In store interview with department supervisor and Assistant Manager
3) Interview with General Manager
They will ask you a different set of questions at every level. Phone interview mainly consists of avaliablitly questions, Assistant Manager interview consists of reviewing information on your resume and basically vets your personality. If he/she likes you you go to an interview with the GM, who asks you the more intense questions and makes the final decision before you leave that day.
Interview questions [1]
Question 1
Structured Questions Created By Corporate. EG:
What is your previous work expierence?
Give one example of a time you had to deal with a dificult issue
Give one example of a time which you handled a high stress situation
They save the curve ball for last... What do you think I should do if I catch you stealing something, even if it is something small, say a pack of gum?