I applied online. The process took 2 days. I interviewed at BT Group (Belfast, Irlanda del Norte) in Apr 2024
Interview
interview had two stages. first round in phone interview and next in-person interview the next day. Interview was quite comfortable if at all you had relevant experience already For the second day interview a topic will be given to you on the previous day and you have preapre that and talk about it
Interview questions [1]
Question 1
Questions was mainly personal where you should try to include star methodology in your answers
Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Interview questions [1]
Question 1
Can you please describe a time when you met a deadline?
I interviewed at BT Group (Belfast, Irlanda del Norte)
Interview
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Interview questions [1]
Question 1
Tell em about a time you worked together as a team
