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      BT Group

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      Service Management Specialist Interview

      Aug 19, 2024
      Anonymous Interview Candidate
      Dallas, TX
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BT Group (Dallas, TX) in Feb 2020

      Interview

      I interviewed live with the hiring manager at the customer's location. He mostly had questions about my previous positions and experience. Asked about my day to day, etc. Not too many situational questions, just what I have done in the past to determine if these tasks relate to the position he is hiring for, and they did. It went well, however, I got another offer though.

      Interview questions [1]

      Question 1

      Give me an example of a difficult customer you have worked with, and how you managed this?
      Answer question