I applied online. The process took 4 weeks. I interviewed at BT Group in Apr 2017
Interview
Relaxed, no trick questions, was around 30-40 minutes long, was notified about a week after the outcome and was asked the usual questions of giving examples of a time where you gave good customer services, team work and timekeeping.
Interview questions [1]
Question 1
If I could name the BT values, strengths, example of dealing with customers and time keeping.