I applied online. The process took 3 months. I interviewed at BT Group (Liverpool, Inglaterra) in Aug 2016
Interview
Took part in a group interview, 3 girls and 3 boys. First, we all introduced ourselves and said a little bit about ourselves. We then had to give a presentation to one of the managers that we had been asked to prepare before our interview. After that, some of us went for our one-to-one interview, and some of us went and sat with a employee and listened in on a couple of customer calls.
Foi bem tranquilo, por se tratar de uma vaga trainee eles fizeram uma entrevista em grupo. A minha aplicação foi feita através de uma agência de estudantes, porém o RH da empresa me ligou perguntando se eu gostaria de participar da entrevista. Foi uma entrevista tranquila, como uma conversa, foram feitas perguntas sobre administração do tempo, organização, resiliência
Interview questions [1]
Question 1
Como é o seu gerenciamento de tempo e como você elenca as prioridades?
I applied through a staffing agency. I interviewed at BT Group in Jul 2025
Interview
Listen to calls with an experienced advisor on the call floor, listen to the types of calls that come in and watch the information that pops up on the screen.
I applied through a staffing agency. The process took 1 week. I interviewed at BT Group (Calcuta) in Mar 2025
Interview
BT has a three round virtual interview which consists of HR round, Assessment and Ops round It is generally based on communication skills. They will not judge you on process as you have to go through the training program anyway.
