BT Group Customer Service interview questions

Fast paced interview only lasted around 20 mins despite what we were covering , few questions but intense, many questions asked regarding previous work and complaints that you have dealt with. In depth about how you would treat a customer.

It's totally test based interview process and have 2 rounds in this process. If you selected for the 2nd round then company will send you a mail for giving the test link, username and password. You can easily give this test. If you selected also the 2nd round then they will send you the offer letter.