I applied online. The process took 3 weeks. I interviewed at Apple
Interview
I applied for the At Home Advisor position and attended a virtual career fair; within two weeks I was interviewed over the phone and then a week later I had a Face Time interview. The process was smooth and fluid, be yourself remember the biggest part is customer service responses as well as when troubleshooting IT issues to ask open ended questions.
Interview questions [1]
Question 1
If a customer who had internet suddenly does not and cannot get a connection to send an email how will you help them?
I applied online. The process took 4 weeks. I interviewed at Apple in Mar 2014
Interview
Applied on line. I did not have Skype nor Facetime so all my interviews were by phone. Received the first call the very next day. The second 20 minute interview was one week later. The third interview was one week after that. !5 minutes into the third interview my phone line went dead. I emailed the HR person that had sent me the link to set up the interview. I asked for a chance to resume the interview. The reply came back for me not to worry the interview went fine and i would be hearing back from the recruiter. The whole process took a little over 3 weeks. The people that i talked to from Apple were very friendly and made the interview process enjoyable.
Interview questions [1]
Question 1
I was asked the normal questions about ram and hard drives and what type of email to use.
I applied online. The process took 4 weeks. I interviewed at Apple (Singapur) in Mar 2014
Interview
Called by a recruiter for a short phone interview. Asked some basic questions and some technical questions. How do you think of work at home job? What are the features of smartphone? Name some apple products. What is IP address and MAC address? What will you do when you found that your smartphone has no sound after plug in the headphone?