Apple Home Advisor interview questions

I attended an on-campus event, applied online and was emailed a survey about general computer knowledge/experience. After completing it I was emailed about coming for an on-campus interview. The process took about a month from first applying to actually interviewing. The interview was actually done via Facetime with a manager who worked from home. I was seated in a small office alone with the iPad on a stand facing me. It was a bit awkward, but was easy to get used to after a couple of questions. I rated the interview as difficult because I felt like there were a lot of questions that someone without computer experience would struggle with.

I applied for the Customer relations position with Apple for the at home advisor role on January 14 2015. I got a call January 16 2015. The first call was initially to gice more in depth details about job position and requirements, once I agreed, he asked me a few questions about my experience in customer service. He then face me a date and time the following week for a Skype interview. I interviewed via skype with a recruiter, who then told me she recommended me to move forward with a 2nd interview with a team manager. She sent me an email where I could log on to my Apple jobs profile and sign up for an interview time that was convenient for me. When I interviewed with the team manager, she told me that I could expect a reply in two weeks with whether I was accepted or not. I received a call 4 days later offering me the position contingent on whether the background check had problems or not. The whole thing was very simple and easy.