American Express Manager interview questions

Got contacted by a recruiter Omolara about an opening requesting to set some time to speak. I followed up immediately selecting a time based on their availability. Up until the day of the interview NO response after reaching out to a potential candidate. Did not even bother to close the loop. I was initially excited about the opportunity but this experience left me questioning the overall company culture if a recruiter can’t even send a thanks but no thanks email so the candidate is not left wondering after making arrangements to be available. Even if something has changed in the hiring let the person know don’t just ghost them that’s bad business practices and negatively impacts the candidate experience.