I applied online. The process took 1 week. I interviewed at American Express (Salt Lake City, UT) in Apr 2023
Interview
Initial interview with HR asking about interest and qualifications for job. Reviewed my prior experience, salary expectations and job knowledge. HR Manager explained the interview process and to expect a minimum of five interviews including the initial interview. Interviews would include this one, Hiring manager, panel of 3 directors at Amex, team interview and final interview with hiring manager.
Interview questions [1]
Question 1
Tell of an experience where you had to deliver a difficult message to a group, how you handled it and what you learned.
I had three rounds of interviews. After third, there was no follow up by Amex. I contacted HR for status updates three times and took them 2 full months to confirm they were not moving forward with my candidacy. It was obvious to me they moved on but they did not have the decency or professionalism to notify me. Disappointed in an Amex.
Interview process itself was brief. Spoke with a recruiter based out of India for screening. Spoke with two people internally. One of whom showed up 15 minutes late to a 30 minute interview. Did not hear anything from them for 6 weeks, and then the person who I would have reported in to called me to tell me I hadn't gotten the job.
Interview questions [1]
Question 1
What was a time you faced a difficult situation with a coworker and how did you navigate it?
I interviewed at American Express (Londres, Inglaterra)
Interview
Following the application review and shortlisting, a 2-3 stage interview - 1st screening interview followed by a 2nd stage panel style interview followed by with the hiring manager with about 1-2 weeks in between each stage.
Interview questions [1]
Question 1
Describe what they currently do well and how you would go about managing a task.