I applied online. I interviewed at American Express
Interview
I received a phone call requesting an interview for later in the week. I accepted and then got the call back for the interview. The language requirements for the position were not correct on the job listing. They were looking for someone with native level capability, specifically without any kind of non-native accent. Fluency was not sufficient if any non-native accent was detectible. Due to this, the interview was terminated 15 minutes into it.
Interview questions [1]
Question 1
How do you deal with a customer that you can't help?
I interviewed at American Express (Fort Lauderdale, FL)
Interview
American Express uses STAR method a lot and learning that will help you during the interview. Expect a lot of scenario questions. They are also looking for personality, which can sometimes carry you further than your experience.
Interview questions [1]
Question 1
Tell me about a time you had to deliver a difficult message.
Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details
Interview questions [1]
Question 1
Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
I applied online. I interviewed at American Express (Miami, FL) in Dec 2020
Interview
Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.