The process took 2 weeks. I interviewed at American Express in May 2012
Interview
I applied online and received an email a few days later to setup a HR phone screen. It went well and she told me she was recommending me to the hiring manager and I should hear more in the next day or two. A week later, I hadn't heard, so I followed up. The hiring manager wanted to bring me in for an interview, but I was hesitant as I would have to fly in and thought phone was better first.
The recruiter called me to setup the phone interview. The call was scheuled for early morning my time and I made myself available. I waited and waited and waited. The phone never rang. I emailed the coordinator asking what had happened and if the additional phone interview for the next day was still going ahead. She was very quick to respond, apologized, and said she would get back to me.
At the end of the day, she got back and just said the guy I was supposed to interview with was traveling and they would need to reschedule and that the next day's interview was still on. I was really irritated. They didn't respect my time and I took this as a sign of things to come. I didn't want to work with people that don't think twice about blowing people off. I wrote her back and said thanks, but no thanks, I'd like to withdraw my application.
The next morning, the original recruiter left me a voicemail, very apologetic and still wanted to setup a call. I did call her back and left a message and just reiterated my position, I wasn't impressed and I would like to withdraw my application.
It felt great to stand up for myself. These companies need to learn that if they want the best talent, they need also need to impress. Hopefully they will be more respectful of the next person's time.
I had three rounds of interviews. After third, there was no follow up by Amex. I contacted HR for status updates three times and took them 2 full months to confirm they were not moving forward with my candidacy. It was obvious to me they moved on but they did not have the decency or professionalism to notify me. Disappointed in an Amex.
Interview process itself was brief. Spoke with a recruiter based out of India for screening. Spoke with two people internally. One of whom showed up 15 minutes late to a 30 minute interview. Did not hear anything from them for 6 weeks, and then the person who I would have reported in to called me to tell me I hadn't gotten the job.
Interview questions [1]
Question 1
What was a time you faced a difficult situation with a coworker and how did you navigate it?
I interviewed at American Express (Londres, Inglaterra)
Interview
Following the application review and shortlisting, a 2-3 stage interview - 1st screening interview followed by a 2nd stage panel style interview followed by with the hiring manager with about 1-2 weeks in between each stage.
Interview questions [1]
Question 1
Describe what they currently do well and how you would go about managing a task.