Customer Service Professional Chat Team applicants have rated the interview process at American Express with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 72.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Professional Chat Team roles take an average of 11 days to get hired, when considering 18 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 11 days.
Common stages of the interview process at American Express as a Customer Service Professional Chat Team according to 18 Glassdoor interviews include:
One on one interview: 27%
Phone interview: 23%
Presentation: 23%
Skills test: 12%
Personality test: 8%
Drug test: 4%
Other: 4%
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