I applied online. The process took 2 weeks. I interviewed at American Express (Orlando, FL) in Aug 2013
Interview
Very intense but friendly. They expect you to research the star method for answering their questions. That is how the questions have to be answered for them to consider you so make sure you study hard on them. They expect you to research that and their questions.
Interview questions [1]
Question 1
When have I had to use my service skills in a difficult situation with an upset person.
I applied online. The process took 4 weeks. I interviewed at American Express (Phoenix, AZ) in Apr 2011
Interview
First, they do a phone interview, then a large group interview. Going to to group interview was really fun, it was more like a company presentation with a part where you can ask questions in front of each other.
Interview questions [1]
Question 1
-Why do you want to work for this company
-What qualities do you have to bring to us
I applied in-person. The process took 4 weeks. I interviewed at American Express (Greensboro, NC)
Interview
There were 3 total interviews one phone/two face to face the 3rd was about 1hr long. Most of the questions were basic why do you want to work at American Express? How would you be an asset to the company?