I applied through an employee referral. I interviewed at American Express (New Brunswick, NJ) in Mar 2022
Interview
The interviewer was very understanding and patient. He made me feel comfortable enough therefore I did not feel nervous. He had no issues with repeating anything that was unclear. The interviewer was very eloquent
Interview questions [1]
Question 1
What was one instance where you went out of your way to help a costumer
I applied online. I interviewed at American Express (Miami, FL) in Mar 2022
Interview
Theirs 2 interviews. The first one is a warm up interview that takes less than a hr and second interview is 3hrs using the star method interview question. The 2nd interview is also, with different managers from different departments.
Interview questions [1]
Question 1
Describe a time you helped a customer who was unhappy?
The interview was professional, must answer with common sense, fast thinking is a must. Good experience having interview with the company. Let’s me learn a lot of problem solving skills.