I applied online. I interviewed at Amazon in Jan 2017
Interview
Theres an interview in your own language, then an english one, if you pass you will have to pass an exam with customers situations.
If all goes ok, you will get two calls, one from the Hr of the company and other from you ''future team leader''
Interview questions [1]
Question 1
Do you remember any bad experience with a customer on your last job? If so, how did you resolved it.
What is a customer for you?
I applied online. The process took 6 days. I interviewed at Amazon (Hyderabad) in Jan 2017
Interview
Was very long and deep, takes a lot of paitence as there would be lot people at the beggining but then people go out after every round, makes easier for later stages.
I applied through college or university. I interviewed at Amazon (Coimbatore) in Sep 2017
Interview
The first round was gd
Second round was technical interview
Third round is hr
Gd was very tough
Most batches they don't take candidates
Very selective in picking the candidates
Technical interview was full op operations based like they asked if an employee worked for 8 hours a day how many calls can you gurentee for 100 employees a day
Interview questions [1]
Question 1
What are the factors that affect customer call time
Explain your strengths and weakness with an past experience