The process took 4 weeks. I interviewed at Amazon (Seattle, WA) in Mar 2012
Interview
I applied for an EA role in the Seattle HQ. I was contacted via email by a recruiting coordinator who then scheduled 4 separate phone interviews, spread out over several weeks with several different EA's on the team. I felt like the EA's and I had a good connection. They answered questions they way I would have and and we all seemed to be on the same page as far as how we approach our jobs and what we are looking for in a job. They must have felt the same way because I was later scheduled to come in for all day interviews.
Over the course of 1 day I interviewed with a total of 12 people! First the HR EA, then every 30 minutes someone else on the team. These consisted of business managers, developers, analysts, team leaders etc. These people interviewed me the same way that you would someone looking to fill one of THEIR roles. I got the feeling that they wanted me to answer the questions and approach a problem the way that they would. Which is ridiculous. They wanted indepth specifics to things that an EA would consider common sense and not needing to be mentioned. An EA who approaches their job like a developer is NOT going to be an effective EA.
Then in the afternoon I did 1:1 interviews with all of the same EAs that I had spoke with on the phone.
At the end of the day I met with HR and they went over benefits etc. and told me that they would be making a decision the first part of the next week. I waited over a week and a half and finally had to contact the recruiter myself to see if I was still being considered!!!
The entire day left me with a few observations:
1) There is absolutely NO purpose for business analysts and developers to be interviewing an EA. An EA should be interviewed and selected by other EAs and the person they will be supporting
2) Many of the people on the interview panel (not the EAs), were condescending
3) Several of the people were a little too "rah rah, Amazon" for me which reminded me of a cult
4) Failure to contact me with the outcome shows lack of consideration.
Amazon posts new support role jobs every day. Needless to say, I am THANKFUL that I wasn't selected and I will not be applying for any of their other open positions.
Interview questions [1]
Question 1
Tell me about a time blah blah blah unimaginative questions
I applied online. The process took 1 day. I interviewed at Amazon (West Columbia, SC) in Jul 2011
Interview
Participated in an e-mail interview that went well and was given a time for a phone interview. The phone interviewer never called me, so I contacted my previous contact to reschedule. At that point they informed me the position had already been filled. I do wish they had let me know ahead of time so I wouldn't have wasted my time waiting for the phone call that never came. It also seemed unprofessional to me to fill a position without meeting all of the candidates you had scheduled to interview.
I applied through an employee referral. The process took 2 days. I interviewed at Amazon (Seattle, WA) in Oct 2011
Interview
What I found is the following:
There doesn't seem to be a work-life-balance culture there. They pride themselves on 'being like Google' but they are not like Google. Many of the Executive Assistants, not ALL, but many were sharks and you could already tell that to fit into their club you had to be just as unpleasant, bossy, and passive aggressive as they were to fit into the role. Questions that they ALL kept asking were: What is your experience with Microsoft Outlook, can you manage a calender, how exactly do you create a to-do list and execute that list and how do you prioritize. Even after I put on a Vanna White show in front of a white board where I proceeded to create a sample calender of a week, including multiple task lists of sample items that I would normally attack and how I would execute and prioritize those tasks, I found them to be hard to please. Several of the interviewers were pleasant people, but the consistent theme that I continued to hear from all ten interviewers were "We work REALLY REALLY hard here and we are always challenged, and Amazon expects the best." I did not once here that they LOVE their jobs, nor that they thought the culture was friendly or uplifting. From years at Google, the culture there was all about Googlieness - something Amazon folks looked very confused about when I mentioned having a positive personality at work and not tolerating passive aggressive behavior in the workplace. I can see now that it was a blessing I did not accept an offer because it would have been a pool of sharks trying to prove who has more power. The company culture as I was told has a lot of morale issues, and they quote "are losing great talent all the time" to other companies like Google and Microsoft. Don't get me wrong, I am sure there are people that are happy at Amazon and feel challenged in a positive way, but I think a lot of the people work twice as hard for half of the pay, praise, and rewarding career they probably thought they were going to have working for Amazon. They clearly need to clean house when it comes to several Executive Assistant and inject the space with more positive personalities. It was evident that the executive assistants tend to push the VP's around, which I found very surprising. Shouldn't it be the other way around? They will continue to scare off talent unless they adopt values that make employees feel valued, praised, and rewarded for challenging hard work. I probably would have had an ulcer by the end of the year.