brief interview, the interviewer was nice and answered all of my questions very thoroughly. Was asked questions about previous sales and customer service experience. overall a straight forward interview experience
I applied online. The process took 3 weeks. I interviewed at AT&T (Cerritos, CA) in May 2020
Interview
Submitted an application online. After job requisition was closed received an assessment to complete. After passing received an email for recruiter for a scheduled interview. Spoke with a manager, asked situational question how to handle a car. After interview received an offer within a week.
I applied online. The process took 1 week. I interviewed at AT&T (Bronx, NY) in Jun 2023
Interview
I had an video interview did some scenarios for a little over 30 mins. Did 2 customer service phone scenarios and just went over what to expect from att and how this position operates
Interview questions [1]
Question 1
If a customer calls upset wanting to cancel their service how would you handle it