I applied online. The process took 1 week. I interviewed at AT&T (Newark, NJ) in Dec 2010
Interview
Applied on the corporate online jobsite, Had to complete a 100 questions skill test, after that I got the call from the HR recruiter the same day. Asked a few questions about my past work history, after that, forward it to the store manager for review and callback. Met with store manager, and was interview with situational questions. Other than that, the interview was fairly laid back.
I applied online. The process took 2 weeks. I interviewed at AT&T (Atlanta, GA) in Oct 2008
Interview
Applied online. Received a phone call saying they were interested in setting up a formal interview. Went to a store location for an interview in the back office. It lasted maybe a half an hour. Asked questions about my previous sales experience, etc. They made an offer and I agreed as the hourly pay and location of the store were perfect for my situation.
Interview questions [1]
Question 1
Describe previous experience dealing with angry customers....